Customer Service

Sleep Country is committed to our customers. We offer brand name mattresses made by manufacturers who honor their warranty claims. If you experience a problem with your mattress customer service representatives are ready to help you initiate the warranty process. Learn more about our manufacturer warranties.

Questions about your warranty?

Please feel free to contact your sales associate: click here for the store locator, or contact our customer service department by calling (866) 683-1923.

Warranty Information


Sometimes even the highest quality products may fail, show early signs of wear, or have a manufacturer defect. During your 100-day trial period and beyond, the majority of products sold at Sleep Country are covered by our manufacturer's warranties.