Sleep Country is committed to our customers. We offer brand name mattresses made by manufacturers who honor their warranty claims. If you experience a problem with your mattress customer service representatives are ready to help you initiate the warranty process. Email us at: customerservice@sleepcountry.com
Free Same Day Red Carpet Delivery Service
Purchase any in-stock item by 2:00 PM and Sleep Country will deliver your purchase the same day - FREE - anywhere within our local delivery area. Experience the "red carpet" treatment from Sleep Country USA's specially trained delivery team. When you have your new mattress set delivered from Sleep Country USA, you will see the "best in the business" in action! Our delivery teams are uniformed, clean, neat, courteous professionals who bring the Sleep Country USA service motto to your door. All of our teams are outfitted with their own red carpet for your threshold and surgical type booties to wear over their shoes to treat your home with the respect it deserves.
Our team will:
- Deliver the mattress right to your door
- Set up your new bed frame and mattress
- Remove the packaging
- At your request, remove your old mattress, recycle it to charity!*
* Drivers cannot move or take away waterbeds, futons, headboards/footboards, frames, couches, sleep sofas or any other furniture or appliances.
Preparing your home for delivery
Warranty Information
Sometimes even the highest quality products may fail, show early signs of wear, or have a manufacturer defect. During your 100-day trial period and beyond, the majority of products sold at Sleep Country are covered by our manufacturer's warranties.